In-House Repair vs. On-Site
In the world of building automation, there’s a crucial question that new clients often ask us: “So, do you come on-site for repairs?” So, let’s clarify our unique value and how we fit into your operational strategy…
We are NOT an on-site field service provider.
It’s important to understand this distinction upfront. Asset Technologies expertise lies in revitalizing outdated and failing building automation controls that govern a building’s HVAC and energy systems. We do not dispatch technicians to buildings for on-site diagnostics, removal, installation, or repair.
When you partner with us, you send your control boards and modules to our facility- We inspect, diagnose, repair, and test these parts to bring them back to operational condition before shipping them back to you.
Benefits for building owners & facility managers
We don’t replace your on-site team: For building owners and facility managers, our service is a game-changer– but it’s designed to compliment your existing relationships, not replace. Instead, we empower your on-site HVAC or BAS service providers. They handle the installation, diagnostics in the field, and system integration. We handle the specialized control component repair.
Benefits for HVAC & BAS service providers
We are your strategic partner, not your competition: This is a critical message for our colleagues in the field. Asset Technologies is here to make your job easier, more profitable, and to help you deliver exceptional value to your clients.
- Expand your service offering: What do you do when a client has an obsolete or difficult-to-find control component? Instead of recommending a costly full system overhaul, you can now offer refurbishment as a viable option.
- Cost-effective solutions for your clients: Help your clients save money and retain their existing systems, making you an even more valuable and trusted advisor. Our service enhances your ability to solve their problems efficiently.
- Access to expertise: Our specialized repair lab technicians handle the intricate board-level repairs that are often too complex, time-consuming, or require specialized equipment that’s simply not practical for field technicians.
- Focus on your core business: You excel at on-site diagnostics, installation, system commissioning, and direct customer interaction. We handle the deep-dive component repair, allowing you to focus on your strengths without needing to invest in a repair lab.
- Faster turnaround: We understand the urgency of getting systems back online. Our streamlined in-house process aims for efficient refurbishment and return of your critical parts.
Ready to Learn More?
Whether you’re a building owner looking to cut costs and extend asset life, or an on-site service provider seeking a partner for complex control repairs, Asset Technologies is here to help.
Author: Brandon Baisas